Yes. A non-refundable 30% deposit is required to secure your booking and reserve your event date. The remaining balance must be paid before the event.

Yes, we offer delivery and collection services. Fees are based on distance, location, and order size. Customers may also choose free pickup from our designated location by appointment.

Rental items are usually delivered one day before the event and collected after the event or the following day, depending on scheduling and venue arrangements.

The client is responsible for all rented items from the time of delivery or pickup until they are returned or collected. Damaged or missing items will be charged at full replacement cost.

Yes. All decoration packages include professional setup and teardown by our team, so you can enjoy a stress-free event.

Absolutely! We offer custom design services to match your theme, colours, and venue. Contact us to schedule a consultation and receive a personalized quote.

All deposits and payments are non-refundable if an event is cancelled. In some cases, a credit for a future date may be offered at our discretion, minus any costs already incurred.

We recommend booking at least 4–8 weeks in advance, especially during peak wedding and event seasons, to ensure availability.

A 30% deposit is not required when you complete your booking and full payment directly through our website. However, if you choose not to place your order online, you may contact us and request a custom invoice for your selected items. In this case, a 30% deposit will be required to confirm the booking, with the remaining 70% due at a later agreed date prior to the event.

Online booking is not required for events scheduled two weeks or more in advance. Clients may request a reservation by contacting MimsDecor & Rentals and providing the rental items needed, quantities, and the event date. Once availability is confirmed, an invoice will be issued for a 30% deposit to secure the rental items and remaining balance pay on agreed date.